Terms & Conditions
Read more about our terms and conditions below
Welcome to our
Terms & Conditions
Welcome to Outhentic Ltd.
These terms and conditions outline the rules and regulations for the use of Outhentic Ltd.’s Website.
Outhentic Ltd. is located at:
Druzhba, bl. 72, vh.D, et.2, ap.95
VAT Number: BG204923841
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Outhentic Ltd.’s website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Bulgaria. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
Accuracy, completeness, and timeliness of information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Modifications to the service and prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Products or services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot warranty that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Errors, inaccuracies and omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
You agree to indemnify, defend and hold harmless Outhentic Ltd. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Unless otherwise stated, Outhentic Ltd. and/or it’s licensors own the intellectual property rights for all material on Outhentic Ltd.. All intellectual property rights are reserved. You may view and/or print pages from https://www.outhentic.eu for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Republish material from https://www.outhentic.eu
Sell, rent or sub-license material from https://www.outhentic.eu
Reproduce, duplicate or copy material from https://www.outhentic.eu
Redistribute content from Outhentic Ltd. (unless content is specifically made for redistribution).
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.
Reservation of rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular
link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links
If you find any link on our Website or any linked web site objectionable for any reason, you may contact
us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
You have the right to return these purchases within 14 days for a full refund.
Steps to follow:
Make sure the goods are unused. Used goods cannot be returned.
Inform us that you want to cancel the purchase.
Send the goods in undamaged original packaging back to the address given by us and add a written statement with the goods, as well as a copy of the order and the original payment receipt.
You must send the unused goods back within 14 days of informing Outhentic Ltd.
Warranty for faulty goods
All products sold on our website have passed quality control. If however your product turns out to be faulty, within 1 year of purchase, we will replace the product, partially or fully refund you.
Firstly, repair or replacement according to the consumer’s wishes – free of charge.
Secondly, refund or reduction of the purchase price, if we have not abided by the one-month legal deadline of the application of the warranty.
Conditions for application of warranty:
You must inform Outhentic Ltd. within 2 months of discovering a fault, otherwise you may lose your right to the warranty.
Outhentic Ltd. must prove that the item was not defective for the first 6 months after the delivery of the product (“reversal of burden of proof”)
After 6 months, you need to prove that the defect already existed on receipt of the goods – for example, by showing that it is due to the poor quality of the materials used.
Payment receipt or proof must be attached
You will not be entitled to a refund or replacement if the problem is minor, such as a dent in the packaging.
You will not be entitled to a refund or replacement if the problem is a result of negligence, misuse or abuse of the product, by its user.
Shipping prices are subject to change, and will be updated without notice. Shipping prices may or may not include shipping processing fees.
Shipping deadlines are indicative. Outhentic Ltd. Declines any responsibility over the timely delivery of the shipment, parcel care, communication between the courier and you.
The prices of products and services offered on outhentic.eu are final and include all taxes implied by Bulgarian law, including VAT.
Outhentic Ltd. issues the legally obliged payment documents for every order. In case one needs a company invoice, this request should made by writing to firstname.lastname@example.org, stating the order number and company details.
Outhentic Ltd. is not responsible for and shall not cover any costs incurred in the process of online or bank payments. Any eventual taxes, costs, commissions, currency coversion, charged by the bank, payment platform or card issuer are to be covered by the client.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Bulgaria.
Changes to terms of service
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.